Reinventing Outsourcing

Zest are an established leading provider of outsourced business solutions & virtual assistant services.


Our UK based team of experienced  professionals provide virtual assistant services and online support to entrepreneurs and businesses. We provide a range of online services, from admin and customer service to marketing and creative, to enable businesses to grow and operate smoothly. We have been assisting businesses, entrepreneurs and busy people for a number of years and have watched their businesses grow or created value to their life by giving them the gift of time. We exist for professionals with no need to employ full time staff.


Following an initial consultation call, we will advise which of the below packages would suit your requirements. 

Each package gives you full access to our team of experts and virtual assistant services, with varying involvement, dependent on your needs.  

* If you are looking for single support instead of access to our plug in team, please contact us for our hourly VA rate.

Looking to become a VA? Join the training academy here 👇

our values







Shellie started Zest in 2016 after having her son, with a strong desire to create more personal and professional freedom, for both herself and others. Daily habits for Shellie include drinking lots of coffee, walking her dog, writing down gratitudes and being consciously mindful. At happy hour you would find Shellie sipping on Mojitos, and on Sundays her and her family enjoy a big breakfast, and then relax to the sound of Disney films playing on the telly. 1 thing Shellie can’t live without – working! 

Specialist in:
Project Management
Client Management
Executive Assistant


Hampshire born and raised, Charlotte became a VA and started Zest with Shellie to pursue her love for helping people grow their businesses, as well as flexibility in her personal life. She also really enjoys the wide variety of work VAs usually do. No day is ever the same! With a fierce love for animals and having grown up working in stables from the age of 12, 1 thing Charlotte can’t live without is her very special, very spoiled dog, Dexter. Charlotte has loads of favourite holiday destinations including Chile, Japan, Greece and Cambodia, with Hawaii being at the top of her Travel Bucket list!

Specialist in:
PR & Marketing
Client Management
Business Operations


Born in Germany and raised mostly in South Africa, Elle is now settled in the South West UK. Her working background began in the hospitality industry, where she developed a love for customer service. Elle and her fiancé are currently building their own tiny home on wheels, and can’t wait to begin travelling the world together! Elle’s first VA role has been with us at Zest, and she loves the independence and freedom the role offers. At Happy Hour you’d catch Elle sipping on Hugos with Jess, and 1 thing she cant live without is her cat, of course.

Specialist in:
Graphic design


Currently taking up residence in Portsmouth, Emily’s household is currently home to herself and her 2 pet guinea pigs, Joey & Ross! Emily’s first job was in her uncle’s village shop and cafe in Twyford, and she became a VA because of the flexibility it offered around other commitments. Her favourite holiday destination so far is Norway, and she’d love to do some more travelling around the Yellowstone & Yosemite National Parks in the USA.

Specialist in:
Client support
Business admin


Now living in Medford in Dorset, Rosie’s household enjoys the company of many furry friends, including her ever-energetic collie lurcher cross, as well as her daughter’s 2 gerbils! On a Sunday you’ll find Rosie doing chores around the house or dropping her son off at his football practice. The reason Rosie became a Virtual Assistant is because she has a passion for helping people, learning, and using technology. It has also provided her with the flexibility she needs to work around her family. 1 thing Rosie can’t live without is her phone! 

Specialist in:
Technical support
Customer service


Born and raised in Bromley, Holly is a full time mum and virtual assistant, with an intense passion for our planet and all that lives on it. Having been brought up watching David Attenborough and with frequent volunteer days at the local zoo, Holly’s respect for the environment comes from her parents, who spent a lot of their pre-parent lives working in Kenya for UNICEF. 1 thing Holly can’t live without – is her kids! And a cheeky stash of Cadburys choccies…

Specialist in:
Blog Writing
Note Taking


Born, raised and living in Newcastle Upon Tyne, Jess has always had a love for content design and marketing, both being some of the reasons she became a VA. Living with her family, siamese cat and french bulldog, Jess loves spending Sundays relaxing at home. At Happy Hour you’d find Jess sipping on Hugos and 1 thing she just can’t live without, is chocolate. Jess also has a strong passion for our planet and environment, and her favorite holiday destination is Bali.

Specialist in:
Content design

MEET Kelly

Meet Kelly, full time mum and Virtual Assistant. Currently living in Gosport with her son and partner, Kelly became a VA so she was able to spend more time with her family and get out of the 9 to 5 routine. If Kelly was on holiday, she’d be setting sail on a cruise, and travelling is at the top of her bucket list. Kelly’s daily habits include getting woken up by a chatty baby, enjoying a cold cup of tea and some toast (although the toast by choice), and making sure she gets out and about at least once a day!

Specialist in:
Event Management
Business admin


We like to keep things simple. Once onboarded following our stress free onboarding system, you are ready to go and our expert team are on hand to help your task or project run efficiently and smoothly.


We have a lot of love to share. Take a scroll through some of our favourite client reviews. 

Yewande Faloyin

I can not recommend Zest Virtual Support enough! So much so that I have actually recommended them to fellow-business owners :). I have had the pleasure of working closely with Charlotte (one of the co-founders) over the past year and the impact she has had on my business has been immense!

Lingua4Kids Jen Perri

Zest Support has not only supported my business right from the very beginning but without their dedication and hard work we wouldn’t be where we are now! Thank you Charlotte you are truly amazing at what you do! Thank you from us all from Lingua4kids Ltd


I can’t speak highly enough of Charlotte and Zest. Charlotte is a wonderful extension of our team. She is a pleasure to work with – really efficient, a high level of attention to detail, helpful, good natured and very patient with us! We would be lost without her.



Great work on Hubspot CRM to migrate all contacts. Very efficient and Shellie is great at communicating.






Great Work!

5 Stars! 



Shellie has been an amazing asset to our company. She learnt all the tools we use and ended up teaching us how to use them productively. I’m going to hire her for my other company ASAP as she really does get to know the business inside and out.



I have used Shellie to do general admin, deal with clients and suppliers and file and follow up informat. Shellie has been fantastic. She has been efficient, nothing is a problem, lovely to communicate with and always asks intellegent questions to clarify anything she is unsure about. I highly recommend her and will be using her services again inthe future when needed. 



Shellie was great to work with. Good fun, always available and impressive results from all tasks given. It is unforuante that we don;t have any further work for her at the moment, but we will definitely work together in the future. 



I’ve worked with countless Virtual Assistants and companies offering similar services but I’ve never found anyone as incredible as the team here. Anything I need help with, they’re quick to learn and help (often better than me!). Couldn’t recommend working with them enough!


It has been really good working with and getting to know team Zest over the last 2 years as our business has been through various phases of growth and needs. My experience is that the team delivers efficiently and effectively, and I would definitely recommend their services. 




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